FAQs

Frequently asked questions

Answers to common questions about therapy, assessments, and getting started at Little Tree Psychology.

Do both parents need to consent to therapy for a child or teen?

In most cases, only one parent's consent is required. However, if you and your co-parent are separated or divorced with a shared custody arrangement, both parents will typically need to provide consent. This may vary depending on the terms of your custody order or parenting agreement — feel free to contact us if you have questions about your specific situation.

Do you offer a sliding scale fee?

Yes, we have a limited number of sliding scale spots available for those who require a reduced fee. Sliding scale options can be discussed when you book your appointment or during your free initial consultation. Please reach out to us directly for more information.

Who can you direct bill?

We currently direct bill the following insurance providers. We recommend confirming your coverage with your provider before beginning therapy, as plans vary.

Please note that many providers do not permit direct billing for provisional psychologists. Services provided by provisional psychologists are still eligible for reimbursement — it would just need to be submitted by you rather than billed directly.

Can you direct bill my insurance?

It depends on your insurance provider. We are able to direct bill many major insurers, though some require clients to pay upfront and submit for reimbursement themselves. Either way, the absence of direct billing does not mean your services won't be covered — it simply means the reimbursement process goes through you.

Will my insurance cover counselling?

Most insurance plans cover psychological services provided by a registered psychologist, though coverage varies by plan. Some plans set limits on the number of sessions or the total amount reimbursed per year. We recommend reviewing your individual policy or contacting your provider directly to confirm your coverage.

What are your fees?

Our fee is $235 per therapeutic hour, in line with the Psychologists' Association of Alberta (PAA) recommended rate. We accept credit card, e-transfer, and cash.

What is your cancellation policy?

We ask that you provide at least 48 hours notice if you need to cancel or reschedule a session. This allows us to offer that time to another client. Late cancellations or missed appointments without sufficient notice may be subject to a cancellation fee.

How often will I need to come to therapy?

Session frequency is different for everyone and depends on your individual needs and goals. Some clients come weekly, others bi-weekly or monthly. Your therapist will work with you to find a rhythm that makes sense for where you're at.

How do I get my child or teen started?

The process is the same as for adults — visit our Contact page to get in touch, and we'll help guide you through next steps. Feel free to reach out with any questions you have along the way.

How do I get started?

Getting started is simple. Head to our Contact page to reach out, and from there you'll be guided through signing up for our client portal where you can select an appointment time that works for you.

What services do you offer?

We offer a range of psychological services including individual therapy, couples therapy, and family therapy. Our therapists work with a variety of concerns including anxiety, depression, stress, relationship difficulties, and more.

Who is Little Tree?

Little Tree was founded in 2020 in response to a growing need for accessible mental health services in Sherwood Park and Strathcona County. To learn more about our story and our team, visit our About page.