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Frequently Asked Questions

We understand that there are many questions when it comes to seeking mental health support. That's why we've provided answers to some of the most frequently asked questions below. If you have any other questions, please don't hesitate to reach out to us. We're here to support you and help you get the information you need. 

FAQ

Questions about consent for a minor? How long do I need to be in therapy? What can I expect on the first session? We've tried clear up as much as possible about the process so all you need to worry about is your path to a better you.

i.

Who are you guys?

Great question! Little Tree was founded in 2020 after recognizing the need for more accessibility to mental health services in Sherwood Park and Strathcona Country. Feel free to head over to our 'About' page to learn more.

1

What are your fees?

As per the PAA's (Psychologist Association of Alberta) suggested fee, we charge $220 per therapeutic hour. We currently accept e-transfers and cash. Credit cards will be accepted soon!

 

In the event of late cancellation (less than 24 hrs. notice) or no show (failure to attend a scheduled appointment), an outstanding balance will be applied to the file.

Check out our 'rates and policy page' for more info!

2

Will my insurance cover your services?

Most insurance providers cover psychological services provided by psychologists. However, every plan varies in the amount they cover. This includes setting limits on sessions or maximum total sessions covered. Please refer to your individual plan to be sure what is covered.

3

Can you direct bill?

It depends on the insurance company. While some companies allow direct billing, some do not.  However, if direct billing is not available, that does not indicate that coverage is not.  In this case, fees will need to be paid and submitted by the client for reimbursement.

4

Do you offer sliding scale?

Yes; there are several spots available for sliding scale. Sliding scale options can be discussed upon booking or during the free consultation session. Please contact us for more information if you are requiring a reduced fee.

5

What kind of services do you offer?

We offer a range of psychological services including individual therapy, couples therapy, and family therapy. Our therapists specialize in various areas including depression, anxiety, stress, relationship issues, and more

6

How long is a typical therapy session?

A typical therapy session lasts for 50 minutes.

7

Who can you direct bill?

We can direct bill the following list of insurers. Keep in mind, it is important to check with your coverage to verify that services will be reimbursed prior to starting therapy.

- Canada Life

- Manulife

- Claimsecure

- iA Financial Group

- Desjardins

- Johnson

- Johnston Group

- Equitable Life of Canada 

- Beneva

- Alberta Blue Cross 

- BPA

- CCWU

- Chambers of Commerce Group

- CINUP

- Coughlin 

- Cowan

- D.A. Townley

- First Canadian Insurance Corporation 

- Maximum benefit

- GMS

- GreenShield 

- Group Health 

- Group Source

- Labourers International Union

- Manion

- People Corporation

- RWAM

- Simply Benefits

- Union Benefits 

- UV Insurance 

8

How often do I need to come to therapy?

The frequency of therapy sessions depends on the individual and their specific needs. Some people come weekly, while others come bi-weekly or monthly. Your therapist will discuss this with you and help you determine what is best for you.

9

What is the cancellation policy 

If you need to cancel a session, we ask that you provide at least 48 hours notice. This allows us to offer the appointment time to someone else. If you miss an appointment without giving us 48 hours notice, you may be charged a fee.

10

How do I get started? How do I get my child/teen started?

Great Question! You can schedule an appointment by navigating to the contact page. From there you will need to sign up for the portal. After, you may choose and appointment time that works for you.

11

Do both parents need to consent for children and teens?

Typically, no. However, in the event that you and your partner are separated or divorced, and custody is shared, both parents will have to consent to therapy. However, these rules may change depending on your court order or parenting agreement.

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